Privacy Policy

Snaplidoff operates www.snaplidoff.com (the “Site”) and is committed to protecting the privacy of our visitors and customers in the United States and Europe. This Privacy Policy outlines how we collect, use, and manage personal data in accordance with Canadian, European Union, and United States privacy regulations.

1. Data Controller
   The data controller responsible for your personal information is Snaplidoff, located at:
   Mailing Address: 2329 Galloway Pl, Sherwood Park, AB T8A 2N4, Canada
   Email: opener@snaplidoff.com
   Telephone: +1 780 467 1920

2. Information We Collect
   We collect information necessary to fulfill your commercial transactions and communication requests. This includes:

• Identity Data: First name, last name.
• Contact Data: Billing address, delivery address, email address, and telephone number.
• Transaction Data: Details regarding products purchased and payments processed.
• Technical and Usage Data: Internet protocol (IP) address, browser type, time zone setting, and operational data regarding how you use our Site, which is collected automatically to ensure secure checkout and standard site functionality.

3. Purpose and Legal Basis for Processing
   We process personal data under the following legal frameworks:

• Contractual Necessity: To process and fulfill orders, manage delivery details, and communicate updates regarding transactions.
• Legal Compliance: To maintain precise accounting records, comply with tax obligations, and respond to legal mandates.
• Legitimate Interests: To reply to customer service inquiries and maintain standard operational administrative functions.

4. Third-Party Payment Processing
   All financial transactions are handled via our third-party payment processor, Stripe. When making a purchase, your payment details are provided directly to Stripe. Stripe handles your financial data in accordance with their own privacy policy and strict industry compliance standards. Snaplidoff does not store, view, or retain your credit card or full financial account details on our servers.

5. Data Retention Period
   We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements:

• Transaction and Tax Records: Retained for a standard period of seven (7) years to comply with Canadian and international tax laws.
• Customer Support Communications: Retained for up to two (2) years from the last interaction to ensure consistency in service and address subsequent operational inquiries.

6. Data Security
   We implement standard administrative and technical protocols intended to shield personal information from unauthorized access, alteration, or disclosure. Please note that while we apply standard measures to mitigate risk, no digital transmission or electronic storage method can be categorized as completely immune to external variables.

7. Your Legal Rights
   Depending on your geographical location (including the European Economic Area and specific jurisdictions within the United States), you possess specific rights regarding your personal data. These generally include:

• The right to request access to the personal data we hold.
• The right to request the correction of inaccurate personal data.
• The right to request the erasure of your personal data, subject to legal retention obligations.
• The right to restrict or object to the processing of your data.

To exercise any of these rights, please contact our data controller via the email address listed above. We assess and respond to all requests systematically and within the timeframe mandated by applicable local laws.